Making A Difference:

  • 14,020 Voucher Program visits in 2013-2014.

  • 223,328 nutritious meals served in 2013-2014.

  • 7,728 nights of stay through Crashbeds in 2013-2014.

  • Founded in 1951. Offering 5 branches of hope.

  • 30,000+ volunteer hours donated in 2013-2014.

act now

Monthly Archives: March 2011

Mission Services of London is pleased to announce the hire of Andy Armeniakos as Director of Human Resources, effective November 24, 2014.  Andy will be assuming responsibility for all phases of Human Resources including employee relations, recruiting, staff training and development, performance management, health and safety, compensation and benefits.  Reporting to Peter Rozeluk, Executive Director, Andy will serve as a member of the Senior Management Team for Mission Services.

Andy has completed his Canadian Human Resources Management (CHRM) diploma and is a member of the Human Resource Professionals Association.  With over 25 years of experience, Andy has worked in both unionized and non-unionized industries in Canada and the United States.  Most recently Andy worked as a District Human Resources Manager for Southwestern Ontario for Walmart Canada, where he was recognized for his ability to lead and develop talent/teams through a Change Management Focus built through engaged employees.

Andy and his wife Ellen have two daughters Stavroula, age 14 and Ekaterini, age 12.  In his spare time, Andy enjoys both playing and coaching soccer.

Armeniakos, Andy 11-14

Mission Services of London is pleased to announce that Julie Murphy has been awarded the full-time position of Rehabilitation Counsellor / Housing Stability Worker at Rotholme Women’s and Family Shelter, effective November 24, 2014.  Julie will report to Shelley Stewart, Program Supervisor.

Julie joined Mission Services of London in June 2013 as a casual relief Resident Care Worker.  Commencing in November 2013, Julie assumed the role of Rehabilitation Counsellor covering for a maternity leave for one year. Julie holds an Honors specialization in Sociology degree from University of Western Ontario, King’s College as well as a Social Service Worker Diploma through Fanshawe College and a Human Services
Service Foundation Diploma through Lambton College.

Murphy, Julie 11-14


Memo from Peter Rozeluk RE: New Director of Human Resources for MSL

14 1120 Andy Armeniakos Announce

A reminder to all staff that the Columbia Store invitation is in effect from Nov. 17th to Dec. 8th. The invitation below was also given out at the Staff Development Day on Oct. 3rd.

If you plan to visit the store, please bring a copy of the invite along with the requested information (pay stub AND photo ID.)

Columbia Invitation


 Clelland, Gil 11-14

Mission Services of London is pleased to announce the hire of Gil Clelland as a Shelter Shared Client Project Leader at The Men’s Mission & Rehabilitation Centre.  This full-time contract position will run from October 27, 2014 through March 31, 2015.

The Shelter Shared Client Project is a collaborative project involving the three male serving emergency shelters, targeting individuals who routinely travel/reside amongst the shelters and developing a strategic plan and resource identification for the eventual move to permanent housing. 

Gil attended Canadian Theological Seminary and holds a Masters of Arts in Religion.  He also holds a Bachelor of Arts, Honours, degree through University of Guelph, as well as a Bachelor of Education degree through University of Windsor. 

Over the years Gil as worked as a High School teacher as well as Director of Streetlight Ministries London Youth for Christ.  Most recently he has served as Executive Director and Pastor at Sanctuary Ministries of London. 

Jack, Ronald 11-14

Mission Services of London is pleased to announce the hire of Ronald Jack as a casual relief Cook’s Helper  for The Men’s Mission & Rehabilitation Centre, effective November 11, 2014.  Ronald will report to Debrann Eastabrook, Food Services Supervisor.

Ronald is a graduate of Quintin Warner House and since his graduation he has volunteered at both Quintin Warner House and the Men’s Mission as part of the kitchen team.  Over the years Ronald has worked as a cook most recently at the Mustard Seed in Toronto. 

 Patry, Justine 11-14 

Mission Services of London is pleased to announce the hire of Justine Patry as a Community Support Worker (Outreach) at The Community Mental Health Programs.  Justine will be reporting to Doug Nemeth, Program Coordinator and will be working on a full-time basis as a member of the Streetscape Team. 

Justine holds a Baccalureate of Social Sciences – Honours Sociology degree from University of Ottawa.  With over 10 years of work experience in diverse social service environments and settings, Justine has worked as a Frontline Advocacy Counsellor and Outreach Worker.




To:           All Staff

From:      Peter Rozeluk, Executive Director

Date:       November 14, 2014

Re:          People Helping People News Articles

You may have seen many articles written about People Helping People (PHP) in recent issues of the London Free Press (LFP), including an article about social service agencies that knew about the problem but failed to act.

 At this point, Mission Services of London has not been mentioned as one of the “fail agencies” in the LFP coverage.  Although we were mentioned in a Saturday LFP article as an agency that the deceased David MacPherson had stayed at prior to him moving to People Helping People, we were not mentioned in the November 11 article that named nine agencies and their relationship with Keith Charles, and People Helping People.

I did not receive any phone calls from the LFP, nor am I aware of any staff being contacted by the LFP for their stories.

For your information:

From the Men’s Mission (MM) side, it is unlikely that our database would capture entries as specific as referrals to People Helping People (PHP), but anecdotally, MM does not refer to PHP.

On the CMHP side, we have never referred to PHP.

I can tell you that in the last couple of years I have been at various meetings where several agencies indicated they had knowledge of apparently poor and unsafe conditions in the units leased by PHP and the lack of support given to residents, and that those agencies were not referring to PHP.  However, there was an impression that Regional Mental Health continued to refer to PHP, although I did not and do not have any direct first-hand knowledge that this was or is the case.

I can also tell you that the deceased, David MacPherson was a client of both MM and CMHP at various times. (Staff at both MM and CMHP would be aware of this. However, this is internal Mission Services of London information, and not public information, for client confidentiality reasons.)

On a much more personal note, Martha has known David MacPherson, the individual who died, for 40 years.  He in fact was a member of Martha’s extended family. David was a cousin of Martha’s husband and over the years Martha has personally advocated for health care for David.   Please join me in extending condolences to Martha.

The topic of People Helping People has come up at a recent shelter operators meeting, and we did discuss what steps we collectively could take to track, share and report information in similar situations.

 The tragedy highlights the complexity of providing housing and support, and how many issues are intertwined and related.  Before you make any judgements, I encourage you to remember that there are always many sides to a story and perspectives and all of those sides are not always given the same amount of space or even mentioned in a newspaper article. One complicating factor with the PHP situation is that PHP does not own the buildings it uses, so addressing any potential building code violations, for example, is not necessarily a straightforward matter to resolve.

I hope that this update has been helpful to provide some background, to let you know that we as an agency have not yet received any press, and that the story is not over.  Critical issues around safe housing will continue to be a concern, as long as there is poverty and as long as there are individuals and families that face homelessness.

1. Where can I Scan Away Hunger? Look for the Scan Away Hunger campaign signs at these participating stores: Freshco, Giant Tiger, Metro, Sobeys, Sunripe, Valumart and Remark.

2. How do I Scan Away Hunger? Simply add $3.11 or multiples thereof to your grocery bill to donate the cost of one or more meals for Mission Services to help those in need. You can donate to Scan Away Hunger as many times as you like until Dec. 31st.

3. How do I get one of those cool Scan Away Hunger bags? Each participating store has an allotment of bags to give to donors until bags run out.

4. Can I obtain a tax receipt? Yes! Simply contact our head office at 519-433-2807 ext. 106 for more information.

See our Scan Away Hunger page for more information.



Our Fall Banquet & Silent Auction is Nov. 4th at the London Convention Centre. Bid on exciting auction items: passes and packages for Toronto and local attractions, restaurants, golf as well as authentic Wayne Gretzky memorabilia and much more.

Be inspired by our keynote speaker, Stacey Bess, who will share her story on teaching children at a shelter school in Utah for 11 years, which inspired the Hallmark Hall of Fame movie, Beyond the Blackboard.

All proceeds from this event will support Rotholme Women’s & Family Shelter. Our caring staff members work to understand the unique needs of the men, women and children served by this branch.

Tickets ($60 per person) include dinner, and parking through the London Convention Centre.  Come for food, food for thought, fun and friendship. Contact Cindy Taylor: or 519-433-2807 x106.


Internal Job Posting: Shelter Shared Client Project Leader

In support of the Federal Governments Homelessness Partnering Strategy, The Men’s Mission and Rehabilitation Centre has an opening for a full-time contract position for the role of Shelter Shared Client Project Leader. Reporting to the Director of Shelters, this position will be in effect from October 2014 through March 31, 2015.

 The Shelter Shared Client Project is a collaborative project involving the male serving emergency shelters in London, targeting individuals who routinely travel/reside amongst the shelters and developing a strategic plan and resource identification for the eventual move to permanent housing for this sub-group.

 Duties & Responsibilities:

  • Identify clients who have resided at the Men’s Mission, the Unity Project and the Salvation Army Centre of Hope in the last 12 month period.
  • Meet with the respective shelter representatives, reviewing shelter records regarding the target group.
  • Conduct extensive client interviews with the target group.
  • Create and manage a functional collaboration among the shelters in the service of these clients.
  • Develop a strategic plan to enable the identified clients to access long-term housing with appropriate supports
  • Create a working/implemented collaboration model for the three emergency shelters.
  • Prepare written reports updating scope/status of project.


  • Completion of a degree program in Human Services
  • Knowledge of WHMIS, First Aid, CPI and Microsoft Office (Word, Excel, PowerPoint)
  • 2-3 years experience within a social service agency
  • Ability to deal effectively with a wide range of people of different ages and cultures.
  • Strong project management and organizational skills
  • Extensive research practices and analysis experience
  • Excellent verbal and written skills
  • Excellent listening and interpersonal skills
  • Ability to work both independently and as a member of a team

 Position Details:

  • Salary Range: S8 ($19.96 – $23.00 hourly)
  • Full-Time (40 hours per week)

Please submit a covering letter and resume to:

                                                         Gordon Russell, Director of Shelters

459 York St.


Fax:  519-672-0737

Posted: September 24, 2014

Remove:  October 9, 2014

Internal Job Posting: Community Support Worker (Outreach)

The Community Mental Health Programs, of Mission Services of London, has opening for Full-Time (40 hrs/week) Streetscape Community Outreach Worker.  This position will work under the supervision of the Community Mental Health Program Coordinator.

Duties and Responsibilities:

  • Screen and assess appropriate referrals
  • Identify and engage individuals from the target population
  • Assist clients to access services
  • Assist consumers to attain identified needs, i.e. shelter, food, clothing, physical health
  • Network with other agencies and service providers
  • Administrative duties i.e. computerized data collection, participation in team and training opportunities



  • Post secondary education in mental health and/or addiction field.
  • Minimum two years experience working with the seriously mentally ill and homeless.
  • Excellent interpersonal and communication skills.
  • Ability to work independently.
  • Experience and knowledge in concurrent disorders.
  • Knowledge of issues and relevant legislation related to mental health and homelessness.
  • Working knowledge of social services/resources in London and area.
  • A valid “G” class driver’s license, as well as a licensed and insured vehicle.
  • Current First Aid, CPI and CPR certification.

Position Details

  • Salary range: S8  ($19.96 – $23.00 hourly)
  • Interested persons should submit a cover letter and resume to:


Community Mental Health Program Coordinator

c/o Mission Services of London

457 York Street, London, ON N6B 1R3


Fax:  519-963-0328

Post:  September 24, 2014

Remove:  October 1, 2014

The Western Mustangs Athletic Department has invited Mission Services of London Volunteers & Staff to their 5th Annual Charity Football Game on Saturday, October 4th, 2014. Western Mustangs vs. McMaster Marauders, game starts at 1:00pm at TD Stadium, Western University.

 Tickets for Volunteers & Staff are complimentary. Anyone wishing to bring family/friends can purchase tickets for family/friends online at 75% off the regular ticket price with a special coupon.  In addition to the football game; there will be a KidZone for children, as well as various information booths from attending charities.

To request your ticket & family/friends discount coupon, please contact the Mission Services of London Head Office, Tel. 519-433-2807 and ask for Cindy Taylor, ext. 106

2014 October 4 – Western Charity Football Game Ticket Notice

Here are a list of a few options for parking. The cost of parking is not covered.

Huron Flats (Lot S) –   Perimeter Lot

South Valley (Lot P) –   Perimeter Lot

Medway (Lot R) – Perimeter Lot

Location: east of Western Road, near Essex   Hall and Thompson Arena.

Location: off Huron Drive.

Location: north of University Drive, across   from Sydenham Hall.

Visitor Parking: $6.00 coin entry, 24   hrs/day, 7 days/week. Flat rate of $7.00 when attended.

Visitor Parking: Monday – Friday, 4:00   pm – 7:00 am and weekends for $6.00/coin entry.

Visitor Parking: Monday – Friday, 4:00   pm – 7:00 am for $6.00 coin entry.

Weekend Parking: Complimentary ONLY on   selected weekends when there are no special events scheduled at TD Stadium OR   Thompson Recreation and Athletic Centre, otherwise flat rate when attended –   coin rate when gate is lowered.

Meters: located near the Health Sciences   Building for short term visits ($1.50/per half hour).

*Complimentary weekend parking available in this lot from   Friday at 5:00 pm until Monday morning at 3:00 am.



Meters: Located in front of the residences   for short term visits ($1.50/per half hour).



About Us

Mission Services of London opens doors of hope with compassion for those seeking emergency shelter and support, by offering safe shelter, food, clothing and rehabilitation.

Learn More arrow

getGet Email Updates

Sign-up to hear how we're making a difference in your community