Fast Facts

  • 6,691 accommodated stays in Crash Bed Program 2014-2015.

  • 26,000+ volunteer hours donated in 2014-2015.

  • 13,674 Voucher Program visits in 2014-2015.

  • Five branches devoted to 100% hope…more than a shelter.

  • 342 children and 236 adults stayed at Rotholme 2014-2015.

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Subpage_About_Our Vision

Who We Are

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Whether it’s providing emergency shelter for an individual or family, or caring for those with mental health needs, Mission Services of London is there with a message of hope through faith.

We are a Christian faith-based social service agency with a focus on serving those who struggle with poverty and homelessness; men, women and children. We provide food, shelter, clothing, crisis intervention and rehabilitation.

Mission Services of London opened its doors in January 1951 when fourteen Mennonite families purchased and renovated a home at 536 Talbot Street to be a mission providing shelter, food and care for homeless men.

Since that time, Mission Services of London has helped thousands of people of all ages and backgrounds. Today it operates two emergency shelters, an addiction treatment program, a thrift store/outreach program and Community Mental Health programs for consumers/survivors of the mental health system. Many men and women tell how their lives have been changed significantly as a result of the love, care and respect they received from our agency during difficult periods of their lives. A little help made a great deal of difference.

We do this within our mission and vision statements.

Our Mission

Mission Services of London opens doors of hope with compassion for those seeking emergency shelter and support, by offering safe shelter, food, clothing and rehabilitation.

Our Vision

To be a self-directed sustainable charitable social service organization grounded in the Christian faith, proactively addressing and meeting the needs of the homeless and disadvantaged of the London area; well recognized and supported by the community.

What We Believe 

Mission Services of London is grounded in the Christian faith tradition and belief system.  It is the foundation of who we are as an organization.  Our core beliefs are rooted in God the trinity, as expressed in historic Christian doctrine.  They are centered in Jesus Christ as the living Word of God and His message found in scripture.

Although many different spiritual beliefs and Christian denominations are represented within the corporation’s membership, directors, staff, students, volunteers and clients, Mission Services of London itself is not directly affiliated with any particular Christian denomination or group. We welcome clients from all faith backgrounds without any discrimination or prejudice. There is no imposing of the Christian faith on clients and staff. 


We believe there is one God, perfect and loving, eternally existent in three persons: Father, Son, and Holy Spirit – the Trinity. This is a mystery.  We believe in the deity of Jesus Christ, in His virgin birth, in His sinless life, in His death on the cross, in His bodily resurrection, in his ascension to heaven, in his mediatorial work and his physical return to earth in power and glory. We believe in the Holy Spirit, sent to help us to recognize our sin, lead us to repentance and personal faith in Christ as saviour and Lord, and to encourage, empower, equip and comfort us with Christ’s presence alive in us.


We believe the Bible is the inspired, authoritative Word of God in all matters of faith and conduct.


We believe the Church is the embodiment of Christ in the world –  the Body of Christ.  The local church is the tangible expression of the Body of Christ, made up of people who follow Christ, and are part of a global community of believers. The Church is called to live in the unity of the Spirit, to love God, to love others sacrificially, and to take the good news of God’s love, forgiveness and freedom to everyone, everywhere.


We believe that all people, male and female are created in the image of God to have fellowship with Him. Each of us has great value and dignity, and is full of promise and unique potential.


We believe in the salvation of lost and sinful people, by God’s grace through faith in the sacrifice of Christ on the cross, whereby believers are reconciled to God.  Humanity rejected God’s authority and love and became alienated from God through disobedience.  It is through Christ that we experience forgiveness, a restored relationship with God, and can enjoy the life of promise and potential for which we were created.


About Us

Mission Services of London opens doors of hope with compassion for those seeking emergency shelter and support, by offering safe shelter, food, clothing and rehabilitation.

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