Last year (2010-2011) Mission Services of London, through its residential facilities:

GENERAL FACTS

Founded in January 1951, Mission Services of London now consists of five branches:

• Men’s Mission and Rehabilitation Centre
• Rotholme Women’s and Family Shelter
• Quintin Warner House
• Community Mental Health Programs
• The Mission Store

Head Office moved to current facilities in January 2002. Now includes a multi-purpose training room which is available to sister agencies in the community.

Rotholme Women’s & Family Shelter is a 41-bed emergency shelter for families, (single parent, male and/or female led and two parent) and women. Served 565 clients in 2010-2011 (338 children). Average length of stay for residents is approximately 3 weeks. Operates consistently over 100% capacity

Men’s Mission & Rehabilitation Centre new wing officially opened May 27, 2005. 146 (111 emergency beds, 35 transitional beds). Average occupancy this year was 88%. Served 1,102 persons for shelter alone in 2010-2011. In the 111 emergency beds, the length of stay varies from one night to several weeks. 35 beds in the Roger Smith Wing are long term. Men stay in these transitional beds from several months to a year. They pay on a rent-geared-to-income basis.

Quintin Warner House is a residential addictions treatment facility. Accommodates up to 16 men only for a 4-month program. Has 2 annexes with 10 beds where graduates may stay in a safe environment while they continue to prepare to return to the community. Served 75 persons in 2010-2011.

The Mission Store offers good used clothing and household articles free of charge through a voucher system utilized by 60+ local community agencies and churches. Also offers goods at modest prices to the public. Assisted an average of 1,000 people per month in 2010-2011. Provides warm clothing to 19 local elementary schools during the winter months through the ‘Warm Hands, Warm Hearts’ Program. Men’s clothing, blankets, pillows, sheets, towels, small appliances, pots and pans, cutlery are always needed.

Community Mental Health Programs includes the In Shelter Life Skills and Support Program at the Men’s Mission & Rehabilitation and transitional follow-up support in the community; Streetscape; and Crashbeds.

The Streetscape Program reaches out to the homeless mentally ill to build trust so they will accept help for their pressing needs and to encourage them to come into shelter.

The Crashbeds Program offers accommodation for clients (21 beds – 11 male & 10 female) with a mental illness who are unable to cope in a traditional shelter. Crashbeds provided 9,113 bed nights of shelter in 2010-2011, serving 559 people. Men’s Crashbeds are always over capacity.

Mental Health Workers provide follow-up services for up to 6 months to former clients to ease their transition back into the community. During this time period these workers link with other mental health agencies to establish ongoing supportive living situations for clients.