Fast Facts

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  • 30,000+ volunteer hours donated in 2011

  • 14,000+ received basic needs through voucher program

  • Helping Londoners since 1951

  • 5 branches in London to fill the need

  • provided services for 1,716 persons with mental illness in 2011


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Subpage_Act_Volunteer_Volunteer Opportunities

Volunteer Opportunities

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Are you a people person with a few hours to spare each week? Are you physically able to life heavy bags and boxes of donations?

The Mission Store Needs You!

Join an exceptional group of staff and volunteers who are guaranteed to bring a smile to your face each and every time you walk through the door.  

 

Duties and Responsibilities:

  • Provide friendly and efficient customer service to all customers, clients and donors.
  • Work with the cash register and balance the float at the end of the day.
  • Organize and display store merchandise, maintain a clean and tidy environment.
  • In cooperation with other volunteers, provide service and loss prevention to all areas of the sales floor.
  • Show appreciation to donors and ask them to complete the Registry Binder.
  • Attend the volunteer/staff team meetings and any volunteer training and development opportunities
  • Contact store manager regarding scheduling, time off or other concerns.
  • Maintain confidentiality of clients (excluding the reporting of concerns to staff)

Time Requirement:

Length of Commitment: 8 months
Estimated Total Hours:  at least 4 hours/week
Scheduling: Saturdays

Skills and Qualities Required:

  • Dependable with strong organizational and interpersonal skills.
  • A good listener and communicator.
  • Physically able to lift bags and boxes of donations.
  • Must be sensitive to the life circumstances and needs of clients.
  • Ability to work in a faith based organization, adhering to the vision, mission and values of Mission Services of London.

Please click HERE to apply or contact Melissa Tiller at 519 433 2708 or volunteer@missionservices.ca

*only those who meet the specific volunteer requirements will be contacted*

*all applications are kept on file for a period of 6 weeks*



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Here’s a great opportunity to volunteer your time among the fantastic crew at The Mission Store.  A few hours a week is all it takes to give back to your community and earn some really good karma!

 

 

Duties and Responsibilities:

  • Rough or fine sort donations by the season, style, cleanliness and repairs (may be assigned a specific category of donation, i.e. toys, children’s clothing, linens, knick knacks).
  • Measure, price and tag/label store merchanidse.
  • Organize warehouse storage and rotate seasonal stock.
  • Maintain a clean and tidy environment.
  • Assist warehouse clerk in providing household articles to voucher client.
  • Assist warehouse clerk with the garbage and cardboard recycling.
  • Attend the volunteer/staff team meetings and any volunteer training and development opportunities.
  • Contact the Store Manager regarding scheduling, time off or other concerns.
  • Comply with footwear requirements of closed toe shoes
  • Maintain confidentiality of clients (excluding the reporting of concerns to staff)

Time Requirements:

Length of Commitment: 8 months
Estimated Total Hours: at least 4 hours/week
Scheduling: the same shift(s) each week.

Skills and Qualities Required:

  • Reliable and dependable with excellent organizational and team building skills.
  • Physically able to lift and transfer bags and boxes of donations.
  • Must be sensitive to the life circumstances and needs of client.
  • Ability to work in a faith based organization, adhering to the vision, mission and values of Mission Services of London.

Please click HERE to apply or contact Melissa Tiller at 519 433 2807 or volunteer@missionservices.ca. 

*only those who meet the specific volunteer requirements will be contacted*
*all applications are kept on file for a period of 6 months.*

 



Mission Store Volunteers

Are you constantly being told you’re a people person?  Always ready with a warm smile and a kind word?  We have a wonderful opportunity to join a terrific group of staff and volunteers at  The Mission Store. 

 

 

Duties & Responsibilities

  • Assist customers, donors and voucher clients bringing integrity and compassion to the Voucher Program.
  • Assist voucher clients with the process of receiving free clothing and household articles.
  • Work with the cash register and balance the float at the end of the day
  • organize and display store merchandise, maintaining a clean and tidy environment.
  • Supervise the front and back store rooms at all times.
  • Show appreciation to donors and ask them to sign the Registry Binder
  • Attend the volunteer/staff team meetings and any volunteer training and development opportunities
  • Model and comply with the standards of conduct for Mission Services of London

Time Requirement:

Length of Commitment: 8 months
Estimated Total Hours: at least 4 hours/week
Scheduling: Wednesdays

Skills & Qualities Required:

  • Dependable with strong organizational and interpersonal skills
  • A good listener and communicator
  • Physically able to lift bags and boxes of donations
  • Must be sensitive to the life circumstances and needs of clients
  • Ability to work in a faith based organization, adhering to the vision, mission and values.

Please click HERE to apply or contact Melissa Tiller at volunteer@missionservices.ca

*only those who meet the specific volunteer requirements will be contacted*
*all applications are kept on file for a period of six months*



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On February 25th, 2012, Mission Services of London hosted the Coldest Night of the Year, a 2.5, 5 & 10km walk in support of MSL’s work with the hungry, homeless and hurting in London.

We had 25 teams and 200 toque-wearing, cold-loving friends joined us. For our first year hosting the walk, our goal was to raise $36,000 . With the tremendous support of the community we were able to go above and beyond our goal. Our location raised over $50,000! Together, the 18 locations participating in the national walk were able to raise collectively over $600,000! 

Mission Services of London would like to thank all the walkers, sponsors, staff, volunteers, Trinity Lutheran Church for the use of the church, the ladies in the kitchen who served up some awesome chili after the event, the Town Crier for helping us kick off the event, Portuguese Bakery and Sobey’s for donating the buns, and the media for the great coverage of the event. Without everyone’s support we couldn’t have done it without you! We are truly grateful and blessed.

For more information on the Coldest Night of the Year Walk or to see the results of the other locations that participated, please visit the website at www.coldestnightoftheyear.org. Thank you again London!

 

 


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We would like to thank one of our volunteers who went above and beyond for the men at The Men’s Mission and Rehabilitation Centre. She heard a need and took the incentive to gathering socks from colleagues on her own time and distributed them to the men unannounced to us! We only found out her actions through the excitement of the recipients of the socks. Her humbleness is greatly appreciated. We thank her so very much and want her to know that her kindness did not go unnoticed.

At this time, Mission Services of London would like to thank all their volunteers for their dedication. We definitely could not do it without you! Merry Christmas and Happy New Year to all of you!



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Mission Services of London would like to thank the CN Rail for their generosity of donating 8 London Knights tickets to our Volunteer Program. These tickets were awarded to winners of a recent draw.

Thank you again to CN Rail and to those who individuals who volunteer in our Volunteer Program.  We are very grateful for support!



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I would like to thank Mallory Clarkson of the London Community News for writing such a great article about our volunteers and services at Mission Services of London. Check if out!

http://www.londoncommunitynews.com/2011/09/a-cut-above/



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We had great weather this weekend for the program  Western Serves. We had 33 student’s from the University of Western Ontario engaging at four of our branches: Quintin Warner House, The Men’s Mission and Rehabilitation Centre, Community Mental Health Program, and Rotholme Women’s and Family Shelter, giving these branches an extra hand to help them complete some of the many tasks that always seem to get put on the “back burner” of priority.

Western Serves is an annual campus-wide program designed to increase awareness about Community Service Learning, and provide Western students, staff and faculty with an opportunity to spend time together, engaged in active service in the London community.

Some of the activities that those participating were involved with ranged from painting various rooms and a freezer, to gardening and housekeeping, and to great conversation and appreciation from our clients and staff.

We would like to thank all those involved in organizing and offering this great opportunity. We truly appreciate everyone’s efforts! We look forward to being involved next year.

If your organization/group would like to be involved in some way, please contact Melissa at (519) 433-2807 or volunteer@missionservices.ca.

 



Rosemarie V. started volunteering at The Mission Store on June 23rd 1997. But her journey with us started well before that, as she was often in the store shopping and bringing in donations. Actually, that is how her volunteer career with Mission Services of London began. The Store Manager saw so much of her in the store, that she invited Rosemarie to help out as a volunteer, and the rest “as they say” is history. She started off working a full day very Monday, helping out as a store clerk and assisting voucher clients in the mornings, and sorting toys in the afternoons.

Now let me tell you a little bit about who Rosemarie Valentine is: she is a retired RN, who worked as an OR nurse at Victoria Hospital in London before retiring at the age of 64. She is married and has two grown sons, and one of her grandsons is getting married next weekend. But she has never fully retired from nursing, as she has cared for family and friends all her adult life, and continues to do it now.

When asked why she wanted to volunteer at the store, her reply was that she liked the volunteer store clerks, she was comfortable in the store, and the timing was right as she was soon to retire from another volunteer job. She said it has been a pleasure to volunteer at the store, and what she has enjoyed the most has been her contacts with people, and especially the customers and the children. For you see, Rosemarie is our “Toy Lady”. She sorts through and displays donated children’s toys, games and puzzles. She even takes dolls home, which she calls “her babies”, and cleans them in vinegar, makes new clothes for them, brushes their hair, and brings them back to be placed in the loving care of children. This passion comes from when she used to make porcelain dolls.

Rosemarie loves Mission Services of London, and she spreads that love to more than just one branch. She picks up donated food from her neighbourhood Metro every Saturday and Sunday, and delivers it to the back door of the Men’s Mission. And because she is at the Metro every day of the week, picking up a newspaper, she is often asked by their staff to deliver food donations on other days of the week as well. The Men’s Mission kitchen staff calls her the “Cake Lady’. She also brings in donated items from Shopper’s, where she volunteers as a “Greeter” on the last Thursday of every month.

Now I’m coming to the good part of what Rosemarie does for others. She currently volunteers Monday mornings at the store, and every week she brings in food for the volunteers and staff. She has two kitchens in her home, and loves to bake. This passion started when she helped her friend out from time to time with her catering company. I’m talking about home-made tarts, Morning Glory Muffins, fruit and vegetable trays, cooked chicken, eggs, and the list goes on and on. Her tarts have become famous, and even a few of my friends have shown a preference to dropping off their donations on a Monday just in case a tart lands in their lap that was baked by our “Tart Lady”.

The message she often brings into our chit-chats is that God is good to her, and she feels blessed by Him even though her life has not been an easy one. She wants to give back to others, and “in a quiet way”, she wants to present Christ in all that she does. Rosemarie believes that He gives us the grace to do that.



Mission Store aprons

Last week’s hot humid weather was difficult for anyone who had to live (or work) without air conditioning. The warehouse volunteers at The Mission Store, most of whom are senior citizens, merit special recognition for their tireless dedication under those extreme conditions. As outside temperatures reached into the mid 30’s, our warehouse temperatures rose even higher, while the volunteers did their best to stay hydrated with cold water and jumbo freezies.

Through the week, 26 volunteers worked various shifts in the warehouse, ranging from 3 to 7 hours, and the severe conditions made it necessary to close the warehouse at 3:00 p.m. Thursday was the hottest day of the week, but with the accumulation of donations at ‘overflow volume’, volunteer sorters Martha and Susan steadfastly continued to sort until 4:30.

Thank you to all our volunteers for your dedication to working through such difficult conditions!



About Us

Mission Services of London opens doors of hope with compassion for those seeking emergency shelter and support, by offering safe shelter, food, clothing and rehabilitation.

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