Director of Shelters

  • Full Time
  • Men's Mission IconMen's Mission & Rotholme Family Shelter | London, ON

Mission Services of London (MSL), a Christian faith-based not-for-profit social service agency, is currently seeking a Director of Shelters who will provide an operating vision for the Men’s Mission emergency shelter and Rotholme Family Shelter; lead and coordinate the development of new and existing programs and services that respond to client needs and emerging trends; and to operate the shelters with integrity, efficiency, effectiveness and accountability to MSL stakeholders.

Duties and Responsibilities:

  • Ensure services and programs align with the strategic plan of MSL
  • Serve as primary liaison/contact person with funders (City of London) and other shelter providers
  • Ensure shelter programs align and conform to City of London Shelter Standards
  • Prepare capital, operating and salary budgets for both Shelters
  • Ensure consistency of services provided and quality of services, and maintain a high quality of care
  • Ensure food, lodging and support services within a well-ordered and supervised setting
  • Supervise and assess staff performance in alignment with MSL’s Mission, Vision and Values
  • Provide recommendations to the Executive Director and the Board of Directors for improvements in future directions/movements/best practices in shelter services


  • Bachelor’s degree
  • Minimum of 8 years of senior-level leadership and managerial experience preferably within a homeless or emergency shelter
  • Demonstrable experience in managing financial activities including capital and operating budgets
  • Effective problem identification and resolutions skills
  • Proven track record of making timely, informed decisions that take into account facts, goals, constraints and risks
  • Ability to work independently and as a team player
  • Ability to provide leadership and motivation for all team members
  • A demonstrated passion for helping and serving others
  • Excellent written and verbal communication skills
  • Experience in the non-profit sector an asset
  • Bilingual in French verbal and written a definite asset.

Position Details:

  • Permanent full-time position

Interested applicants should submit their cover letter, resume and salary expectations in all confidence by April 15, 2021 to:  

Mission Services of London
c/o Director of Human Resources
Marc Fraser

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