Rotholme Family Shelter

42 Stanley Street
London, Ontario

T: 519.673.4114
F: 519.673.4117

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About Rotholme

Rotholme Family Shelter primarily accommodates families (two parent and single parent families, both male and female led). There is accommodation for approximately twenty families. Self or agency referrals are accepted. The length of stay varies from one day up to thirty days. Twenty-four hour emergency admission is provided for families who are homeless or in personal crisis and in need of temporary emergency accommodation. In some cases, we are able to work with clients to divert a shelter stay, and provide support while a family works towards stability.

Rotholme Family Shelter has the Prevention of Homelessness Among Families (PHAF) program where the focus is connecting with families to keep them housed or find them housing so they can avoid coming into shelter. And, if they need to come into emergency shelter, workers help to get families out of shelter and into their own housing as quickly as possible, while helping them maintain long-term housing through housing stability.

Learn how the PHAF program works:

Our Shelter Diversion Worker works with families to help them avoid coming into shelter by finding a way to make their current living situation work or help them find other appropriate housing. Our Housing Stability Workers provide counselling and supports for clients to create stability for their families in the communities where they are living. Our Housing Selection Worker helps families with their housing search specifically.

View the above video for a firsthand account of how Shelter Diversion can change a life.

MSL_ResidentRights&Responsibilities PDF
City of London and Emergency Shelters website
City of London Emergency Shelter Guidelines PDF

Fill Up the Bus Campaign

Our Fill Up the Bus Campaign runs each August to provide needed items to those using services through Rotholme Family Shelter and attending school (from JK to high school). Collected items are given to students throughout the school year, not just in September. Please call 519-433-2807 ext. 2115 for more information. Thank you for your support.

Priority items to donate this year:

  • child-size and standard face masks
  • travel-size hand sanitizer
  • backpacks
  • non-marking indoor shoes
  • peanut-free snacks
  • reuseable water bottles and snack containers
  • lunch bags
  • new articles of clothing for all ages
  • calculators and scientific calculators
  • USB memory sticks
  • Kleenex pocket packs
  • binders
  • pencil cases
  • pens, pencils, and pencil crayons
  • erasers
  • highlighters
  • rulers