Shelter

Why We Are Here

Emergencies can happen to anyone, and when they do, having a caring place to turn is crucial. Our shelters are designed to provide immediate relief and a path towards stability.

Whether someone comes to us seeking temporary refuge or a starting point for longer-term solutions, we are here to do everything we can to support the goals of the participant.

Our In-Shelter Services

Warm Shelter

Shelter: We provide temporary, secure accommodation to ensure participants have a caring place to stay during their time of need.

24/7 Support: Our shelter operates around the clock, so individuals and families can access support from our Resident Care Workers whenever they need it.

Essential Needs

Food and Nutrition: We offer nutritious meals and snacks throughout the day, including special accommodations for dietary restrictions.

Clothing and Hygiene: Participants have access to clean clothing, personal hygiene products, and laundry facilities. Basic necessities such as blankets, toiletries, and bedding are provided to ensure comfort and well-being.

Support Services

Case Management: Caseworkers work with participants to assess their unique and individualized needs, understand their goals, develop personalized action plans, connect them with additional resources, and help them find stable housing.

• Identification Documentation: Many participants need new copies of essential documents, such as their birth certificate, for housing, banking, education, and work applications. 

Counseling: Caseworkers also offer emotional support and guidance to help individuals cope with stress and trauma. 

Mental Health Support: Read more about our mental health supports here.
 

Referrals and Connections

Healthcare Services: We provide access and/or referrals to medical care, mental health services, and addiction treatment, including partnerships with local clinics and healthcare providers.

Legal Assistance: Guidance and referrals for legal issues such as eviction, domestic violence, and family law.

Job Placement: Help with job searches, resume building, and employment opportunities to support financial stability.

Financial Aid: Assistance with accessing emergency financial aid or benefits for which participants may be eligible.

Social Services: Referrals to social service agencies that offer additional support, such as childcare, education, and community resources.

Community Programs: Connection to local programs that provide social support, recreational activities, and community engagement opportunities.

Participants may be referred to other Mission Services of London programs, as well. For instance, a participant at the Men's Mission may be referred to Quintin Warner House for addiction treatment (if that is a goal he identifies for himself), or to Community Mental Health Programs.

Community and Support

Empathy and Respect: Our staff are trained to provide support with dignity and compassion, creating a welcoming and respectful environment.

Community Engagement: Opportunities for participants to connect with local support networks and community resources.

Life Skills: Caseworkers will provide support for topics like financial management, job skills, and health education.

Caring Connections: Staff build genuine, supportive relationships with participants and are committed to creating a welcoming environment where meaningful connections flourish. By fostering friendships and providing empathetic support, we aim to empower our participants and contribute to their journey toward stability.