Fast Facts

  • 24,323+ volunteer hours donated in 2015-2016.

  • 14,395 Store Vouchers filled 2015-2016.

  • 7,066 accommodated stays in Crash Bed Program 2015-2016.

  • Five branches devoted to 100% hope…more than a shelter.

  • 342 children and 236 adults stayed at Rotholme 2014-2015.

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For over 65 years Mission Services of London has served people in the community – both long-time residents and those new to the city – who are experiencing or are at risk of homelessness, those who have a mental illness and/or addiction, and those living in poverty. Homelessness is inextricably intertwined with poverty – a complex issue requiring a comprehensive approach.

“We realize that no single organization can fully address poverty, however, each organization can play a positive role. To that end, I am very pleased to announce that effective April 1, 2017 Mission Services of London became an organization that pays, as a minimum, all of its employees a ‘living wage’, says Peter Rozeluk, Executive Director. Our organization has been added to the list of Living Wage Employers in London.
“For London Ontario, a ‘living wage’ is $15.53 per hour currently. As an organization we are working toward consistently applying our values – compassion, hope, integrity, diligence – in all of our relationships, including our employees. We are proud to take this step and be a small piece in the larger strategy of addressing the serious issue of poverty in our community,” says Rozeluk.

THE MEN’S MISSION kitchen is a busy place. Thanks to the hard working staff and several volunteers, they serve approximately 150 people three meals per day plus snacks. That is a lot of food, and a lot of dishes.

We would like to thank three donors for providing dignity to clients through an upgraded kitchen renovation: General Dynamics Land Systems – Canada (GDLS-C), Westminster College Foundation and an anonymous donor. The upgrades included an expanded and reorganized storage room, a sorting table and upright freezers.

Kitchen Renovation“This style of freezer is easy to use and easy to clean. We now have the freezer and storage space to accept more donations and to rotate food properly for better efficiency,” said Food Services Manager Debrann pictured second from left with Gordon (Director of Shelters) at left, and Emily and Doug from GDLS-C.

Donations in kind from our community are vital in helping to deliver nutritious meals to our clients; sometimes a meal at the Men’s Mission is the only food a client will have in a day. When food donations arrive, they need somewhere to go that is accessible and follows safe food handling guidelines. Having ample, properly climate-controlled, clean storage space helps extend the shelf-life of our donations, making them stretch further for longer use and less waste.


MM FreezersThe Men’s Mission kitchen is a busy place…believe us. Thanks to hard-working staff and volunteers, they serve approximately 150 people three meals per day. That is a lot of dishes. Providing food is often the first way we connect with clients, which can lead to other services. Even when it does not, it is part of our mission to respond to this basic need – food nutrition is important for everyone.

The kitchen is sometimes like a box of chocolates, you never know what you’re going to get in terms of donations. When food donations arrive, they need somewhere to go that is accessble and follows safe food handling guidelines.

We would like to thank the Westminster College Foundation for a grant to purchase new, commercial, upright freezers for the Men’s Mission kitchen.

“This style of freezer is easy to use and easy to clean. We now have the freezer space to accept more donations and to rotate food properly for maximum efficiency,” said our Food Services Manager. 

Because of this upgrade, we are better able to “actively respond to people experiencing need and affirm human dignity.” We are most grateful.



March 11 GameMark your calendars for Saturday, March 11th! Join us for a night of basketball and fun as the London Lightning (#GetStruck) take on the Niagara River Lions at Budweiser Gardens, 7:00 pm.

Keep your eyes on the hardwood at half-time! We will reveal results from our 22nd annual Scan Away Hunger campaign 2016. Proceeds from this campaign help fund clients meals at three of our five branches. 

Buy upper bowl tickets ($10) at the Mission Store – 797 York Street at Rectory in London.

by Connie Spuria, Communications / PR Manager

Walk photoAs mid-winter sets in, it’s built-in to our Canadian psyche to speculate how long it will last and how bad it will get. For those of us who have multiple coats, sturdy boots, heat in our homes and food on our tables, we know we’ll get by. For others who have circumstances in their lives preventing them from the basics, they may not be so sure from day to day.

Coldest Night of the Year 2016Londoners can show support by walking outside on February 25th for those who struggle. A winter walk may not be high on your priority list (or on your list at all), however, past walkers enjoyed this experience. It’s a chance to connect with friends and family for some exercise. Participants start and end the walk at Catholic Central High School, coming back to a warm bowl of tasty chili. Click for details. In addition, proceeds raised in London go towards providing clients with safe shelter, nutritious meals, hot showers, counselling and more through the five branches of Mission Services of London. The impact can really change lives as told by this former client, current employee – click here.

I speak from the heart when I tell you this story of why it matters. I was blessed to have my communications office at a client site for over two years. Given that people come to a shelter in times of crisis, it was rare to see someone in complete distress. There is one image, though, I will never forget – a man standing outside on the walkway with bare feet, snow bank beside him in January. He went inside, and, thanks to the support of the community, we were able to provide socks, other clothing, a warm meal and a bed for the night.

What if it had been me or a loved one? It is a relief knowing that we have services to help those who have nowhere to go or next to nothing. Coldest Night of the Year is a national, winter walk and fundraiser that challenges all of us to stand on our feet, walk forward, and help make a difference in someone’s life.

This is a non-competitive event about walking together – the team aspect reinforces this notion. Visit or let us know if we can help you register by calling 519-433-2807 ext. 2109.

Date: Saturday, February 25, 2017
Location: Catholic Central High School (CCH), 450 Dundas St., London
Times: Check-in 4:00 pm; walk starts 5:00 pm
Distances: 2.5 km, 5 km or 10 km – the latter two distances include a stop at our Community Mental Health Programs branch

Hello world!

Store Sale

Our Mission Store operates Monday through Saturday, offering you unique finds and affordable shopping in ten departments, all tax-free. We pride ourselves on being a great thrift store for all Londoners.

This Saturday Dec. 3rd – one day only – HALF OFF EVERYTHING at the Mission Store York & Rectory. Doors open at 9:30am. You read it right, HALF OFF EVERYTHING and TAX-FREE. See you there!

Our Mission Store operates Monday through Saturday, offering unique finds and affordable shopping in ten departments, all tax-free. We pride ourselves on being a great thrift store for all Londoners.

Volunteers NeededWe also offer an equally fun and interesting volunteer experience. Whether you are retired, semi-retired, looking for job skills or new skills, we have about a dozen different roles for volunteers to fill each day we are open, six days a week. We provide the training, you provide the smile!

Contact our Volunteer Relations Coordinator to see how this could be a good fit for you: giving back while having fun. Our volunteers make our Store possible. We are grateful for their support and are always happy to welcome new volunteers.

To learn more, call 519-433-2807 ext. 2105 or email


We hope to see you at our Fall Banquet & Silent Auction on Thursday, November 17th with high energy keynote speaker, Michael “Pinball” Clemons. Our Silent Auction is an exciting part of the evening. Items range in price point and interest, with the intention of variety. Thanks to attendee feedback, we’ve modified our bid selection while bringing back popular items to have something for everyone. We thank all auction item donors!

This year, event proceeds support programs at the Mission Store: Voucher and Warm Hands Hearts. These programs provide essential items to individuals, families, and children without cost to them. They connect to our mission: “We actively respond to people experiencing need, affirm human dignity and inspire hope.”

We post auction items on our Facebook Page

Bid items include:


Turbo Tubing Trip for FourLondon Knights



small basket with laundry items for silent auction



Tickets: or call 519-433-2807×2106.
Fall Banquet Promo Video

STORE_TSC 022sm2Country Music Week was held in London for the first time ever, running from September 8th to 11th. Although the festivies are over, there is one thing that won’t be forgotton about easily by Mission Services of London.

The duo TwoShine County from Calagary, Alberta, made up of Daron Schofield and Dennis Hann, were in town as finalists for the Canadian Country Music Assocation (CCMA) Discovery Program. In between meeting and playing for industry representatives, Daron and Dennis found an hour to visit the Men’s Mission on Sept. 9th. It was the second time they’ve done something like this, having visited a shelter last year in Halfax, the 2015 host city for the CCMAs.

Our food services staff arranged a BBQ for both clients and staff to enjoy outside, serving lunch to more than 180 people. Thanks to an accessory borrowed last minute from John Bellone’s Music across the street, we were ready to add the music. The harvest sun of early fall shined down, mixing with the accoustic sounds. The two harmonized voices sang songs both heartfelt and playful. People sat on the lawn and simply enjoyed the gift that Daron and Dennis were sharing.

Executive Director Peter Rozeluk reflected on the meaning of this act of kindess.  “The concert was a way to include our clients in the CCMAs. It brought music to them in a neighbourly way and it helped build community.”

About Us

Mission Services of London opens doors of hope with compassion for those seeking emergency shelter and support, by offering safe shelter, food, clothing and rehabilitation.

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